Attention to Detail - Thoroughness in accomplishing a task. Monitors and checks work or the information & plan, and organizes time and resources efficiently.

Dependability/ Reliability - Creates confidence in others to be relied on to meet job responsibilities and requirements.

Optimism - Persistence in pursuing goals despite obstacles and setbacks.

Positive Attitude - Promotes positive interactions across all levels. Works to reduce conflict and negativity across the organization by action and example.

Trustworthiness - Maintaining standards of honesty and integrity.

​

Achieves Results - Gets the job done by doing whatever it takes, within an appropriate time frame.

Team Work - Being part of an integral unit, working toward the organization’s objectives and goals.

Technical Expertise - Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result.
Respect for Others - Behaves in ways that speak to the dignity of all human life and the dignity in all work.

Time Management - Manages your time well to complete tasks and prepare/study for exams.

Emotional Awareness - Recognizing one’s emotions and their effects.

​

Adaptability - Changes behavioral style or method of approach when necessary. Responds to change with a positive attitude and a willingness to learn.

Continuous Learning - Demonstrates eagerness to acquire necessary technical knowledge, skills, and judgment.

Communication Written - Effectively communicates the intended message and intent through paper and electronic communication

Communication Oral - Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.

Confidentiality/ Trustworthiness - Protects sensitive information. Can be entrusted with the handling of money, desirable resources, and privileged info.

Subject Matter Expertise - Possessing a wide depth and breadth of knowledge in a discrete subject area that relates strongly to job responsibilities.

Conscientiousness - Taking responsibility for personal performance.

​

Innovation - Supports a culture rich in innovation and follows processes established to enable ideas to be implemented.

Problem Solving - Builds a logical approach to address problems or opportunities or manage the situation at hand

Continuous Improvement - Originates action and uses appropriate methods to identify opportunities, implement solutions, and measure impact.

Planning & Organizing - Establishes a systematic course of action. Sets priorities, goals, and timetables to achieve maximum productivity.

Professionalism - Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior.

Initiative - Does things that no one has requested that will improve or enhance products and services, avoid problems, or develop innovation.

Project Management - Highly organized and detail-oriented. Oversees project planning and operations to successfully bring a project from start to finish.

Customer Orientation - Makes internal and external customers a primary focus of one’s actions. Develops and sustains productive customer relationships.

​

Negotiation - Explores positions and alternatives to reach outcomes that gain acceptance of all parties.

Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization

Coaching - Works to improve and reinforce the performance of others.

Delegating - Allocates decision-making authority and/or task responsibility to others to maximize department and the individual’s effectiveness

Performance Management - Employs a leadership style based on assessing the needs of individuals and the specifics of the situation

Team Leadership - Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties

Discernment/ Judgement - Makes decisions authoritatively and wisely after adequately contemplating various available courses of action.